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customer story

Ensuring speed, scalability, and safety for Windsurf

How Accessia helps Windsurf remain agile and secure as they grow rapidly

AI developer tools company Windsurf simplifies workflows to help developers unlock their coding potential. Windsurf enlisted Accessia to unify its access control and visitor management across multiple locations to keep people, property, and IP safe.

Growing pains: scaling access, losing time

Problems of scale can be an unfortunate side effect for successful tech companies that have experienced exponential growth. And one way in which they can manifest is in trying to unify systems and processes across multiple users, on multiple sites.

It was exactly this that Windsurf approached Accessia to help with after adding a new campus as part of its latest phase of growth.

‘We already had access control in place at our existing site, but in trying to scale that system to our new site in the timeframe we needed, it became clear that it simply wasn’t going to happen. The old system had several flaws in that adding and offboarding users was a time-consuming and manual process, especially given the number of people we’re adding on a weekly basis, so swapping it out was a relatively easy decision.’

Greg Gallagher, Production Engineer at Windsurf

Transforming access in no time

The requirement was clear. A new cloud access control system that would unify access across all sites that could be installed within a tight timeframe. Accessia and their trusted install partner more than delivered:

’It was easier for Accessia to onboard an entire new system than it was for our previous vendor to go from one of their systems to another. With Accessia, I left work on Friday and came back on Monday to a completed install, it was totally painless. And because there were no upfront hardware costs, there was no need for a long sign-off to get us to that point.’

With Accessia cloud access control, integrated visitor management, and location services for life safety up and running on all sites, the benefits of a unified cloud platform quickly became clear.

Unlocking greater efficiency and a more seamless experience

From day one, Accessia was able to save Windsurf time with its Okta integration, making adding and deactivating users an automated process rather than copying and pasting users and permissions across platforms.

‘The Okta integration is an absolute game-changer, being able to easily add different categories of users with appropriate access permissions saves us so much time, while also providing reassurance people can get to the areas they need to, when they need to.’

Michael Gavin, Office Manager at Windsurf

For users, Accessia Readers with Ultra-wideband installed at both sites mean employees can go straight through into access-controlled areas without having to take their phone out of their pockets.

‘Simplicity is the key. The fact people don’t have to think about it is the big win. Ultra-wideband was a big selling point for us, we’d used mobile passes before, but the experience now is so seamless and it has reduced instances of tailgating, so we can better account for entries, increasing safety.’

Greg Gallagher, Production Engineer at Windsurf

Location services add an extra layer of life safety for Windsurf employees, enabling last-seen functionality and digital roll call so that, in an emergency, everyone can be accounted for as they move around and across sites, without having to badge in.

And when it comes to visitors, the experience is also seamless with employees able to invite and manage guests straight from their phones using pre-defined templates that can include documentation for signing pre-visit, such as NDAs. This has greatly reduced the admin associated with holding interviews while arrival notifications delivered straight to mobile phones means visitors are collected much quicker.

‘The difference between our old system and Accessia is night and day. From setting up users to inviting guests, and features like being able to unlock doors remotely to give cleaners access, choosing Accessia has delivered benefits above and beyond security and scalability.’

Looking to modernize your physical security with a unified system that’s built to scale as you do? Get in touch today.


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